Join Our District Office Team
Congresswoman-Elect Julie Johnson is dedicated to serving the constituents of District 32 and is looking for passionate, talented individuals to join our team. Our office currently has opportunities in the district office, with roles ranging from internships to full-time staff positions. We are committed to building a strong workplace that reflects the vibrant community we represent. Explore our open positions by clicking the links below and submit your application to resume@juliejohnson.com We look forward to hearing from you!
Director of Constituent Services
Job Summary:
Working closely with the District Director and Field Director, the Director of Constituent Services oversees the team of caseworkers. Responsible for assessing casework for problems requiring legislative action and/or Congressional oversight.
Job Description:
- Serves as a liaison with federal governments to address individual constituent concerns
- Monitors casework trends to provide updates to the Member and District Director
- Prepares incoming and outgoing constituent casework to manage casework for all caseworkers in their assigned areas of expertise
- Maintains accurate and complete files on all assigned casework to keep track of all casework progress
- Screens and monitors cases to determine if referring the case to other government entities is appropriate
- Answers casework correspondence, meets with constituents and serves as a liaison with federal, state, and local authorities to act as the representative for the Member within their areas of responsibility
- Writes responses to constituent letters relating to casework to answer questions or inform them of case progress
- Manage the team of caseworkers in the office to ensure all constituent inquiries are responded to and eventually reach a resolution
- Organizes workload to prioritize tasks under varying deadlines and ensure work is completed in an efficient and effective manner
Job Requirements:
- Experience developing and maintaining constituent and/or customer relationships
- Able to maintain composure and professionalism in every interaction with constituents
- Experience managing a small team
- Strong problem-solving skills
- Comfortable balancing multiple tasks at the same time
- Strong organization skills
- Strong written and verbal communication skills
- Teamwork skills
- Deep commitment to improving constituents’ lives
Job Preferences:
- Bachelor’s degree in government, political science, social work, social science, or related field
- Experience in an agency/agencies related to casework (e.g., VA for veterans’ caseworker opening; USCIS for immigration caseworker opening)
- A demonstrated interest in public service
- Knowledge of the Member’s district
Email your resume and three professional references to resume@juliejohnson.com Put the position you are seeking as the subject line.
Caseworker
Job Summary:
A Caseworker plays an important role by serving as the Member’s community representative for issues and programs within their assigned portfolio. A Caseworker monitors and updates the Caseworker Director on important local issues, emerging trends, and critical developments. They also serve as a liaison to federal, state, and local government entities on behalf of the Member’s constituents.
Job Description:
- Serves as a liaison with federal governments to address individual constituent concerns
- Prepares incoming and outgoing constituent casework to manage casework in assigned areas of expertise
- Maintains accurate and complete files on all assigned casework to keep track of all casework progress
- Answers casework correspondence, meets with constituents and serves as a liaison with federal, state, and local authorities to act as the representative for the Member within their areas of responsibility
- Writes responses to constituent letters relating to casework to answer questions or inform them of case progress
- Organizes workload to prioritize tasks under varying deadlines and ensure work is completed in an efficient and effective manner
- Assists Field Director as needed with outreach activities or attending community meetings and supporting public events
Job Requirements:
- Experience developing and maintaining constituent and/or customer relationships
- Able to maintain composure and professionalism in every interaction with constituents
- Strong problem-solving skills
- Comfortable balancing multiple tasks at the same time
- Strong organization skills
- Strong written and verbal communication skills
- Teamwork skills
- Deep commitment to improving constituents’ lives
Job Preferences:
- Bachelor’s degree in government, political science, social work, social science, or related field
- Experience in an agency related to casework (e.g., VA for veterans’ caseworker opening; USCIS for immigration caseworker opening)
- A demonstrated interest in public service
- Knowledge of the Member’s district
Email your resume and three professional references to resume@juliejohnson.com Put the position you are seeking as the subject line.
District Staff Assistant
Job Summary:
The Staff Assistant is responsible for managing the front desk during office hours and giving constituents, guests, and other VIPs a first impression of the Member office. This position also handles incoming calls, flag requests, and administrative office needs and assists the office staff with work as assigned.
Job Description:
- Greets constituents, visitors, and other VIPs to provide a welcoming environment and a positive first impression of the office
- Handles incoming calls and captures constituent requests to ensure consideration by the Member office
- Maintains literature regarding the district and House offices to distribute to visitors
- Monitors and organizes requests for assistance to ensure that they are directed to the appropriate staff member promptly
- Signs for deliveries and forwards all materials delivered to ensure timely and appropriate handling
- Performs general administrative assignments as assigned to assist the office staff with work
- Answers and directs incoming calls and constituent inquiries to appropriate staff
- Assists visitors who have appointments with the Member or other staff
- Works closely with the District Director to ensure that the Member’s appointments are on time
- Orders all office supplies to maintain office equipment
Job Requirements:
- Adaptability
- Attention to Detail
- Service Driven
- Takes Initiative
- Strength in Planning and Coordination
- Teamwork
- Strong Verbal Communication
- Strong Written Communication
- Coalition Building
- Decision Making
- Advising
- Managing Others
- House Knowledge
- Coordination
- Research and Analysis
- Interpersonal Skills
Job Preferences:
- Bachelor’s degree or equivalent combination of education and experience preferred
- Prior constituent service or customer relationship management is preferred
- Demonstrated interest in public service is preferred
- Ties to the District are preferred
Email your resume and three professional references to resume@juliejohnson.com Put the position you are seeking as the subject line.
District Office Internship
Job Summary:
This position offers a unique opportunity to gain insight into the daily operations of a congressional district office, engage with constituents, and contribute to meaningful community outreach efforts. Interns will develop professional skills, build their knowledge of government operations, and make a positive impact in Texas’s 32nd Congressional District.
Internship Overview:
Constituent Services
- Assist in responding to constituent inquiries and concerns via phone, mail, and email.
- Support casework by helping constituents navigate federal agencies, such as Social Security, Medicare, Veterans Affairs, and U.S. Citizenship and Immigration Services.
- Log and track constituent interactions and casework requests using internal databases.
Community Engagement
- Participate in planning and staffing outreach events, including town halls, office hours, and community forums.
- Represent the office at community events, building relationships with local organizations and stakeholders.
- Contribute to initiatives aimed at strengthening the district’s ties to the Congresswoman’s office.
Office Administration
- Greet and assist constituents visiting the office, providing a welcoming and professional environment.
- Perform general office duties, including answering phones, managing mail, filing, and maintaining office supplies.
- Maintain organized records and ensure data accuracy for office reports.
Policy and Research Support
- Conduct research on local and federal issues to assist staff in developing briefings and memos.
- Monitor local news and flag issues relevant to the district or constituents.
Communications Assistance
- Draft constituent correspondence, including thank-you letters, congratulatory messages, and informational materials.
- Assist in creating content for newsletters, press releases, and social media updates to engage the community.
- Track and summarize constituent feedback and opinions on policy matters.
Job Requirements:
- Strong communication and interpersonal skills.
- Professional demeanor with the ability to interact with diverse populations.
- Organizational skills and attention to detail.
- Ability to handle sensitive information with discretion.
- Proficiency in Microsoft Office Suite, Google Drive, Canva and familiarity with social media platforms.
- A demonstrated interest in public service, government, or community engagement.
Work Schedule:
Interns are expected to work a minimum of 10-15 hours per week. Hours are flexible to accommodate academic and personal schedules.
Job Preferences:
- Currently studying or has a Bachelor’s degree in government, political science, social work, social science, or related field
- A demonstrated interest in public service
- Knowledge of the Member’s district
Email your resume and three professional references to resume@juliejohnson.com Put the position you are seeking as the subject line.
